Which company do you work for? What is your salary package?
Ohh your manager and CEO must be earning a hefty amount. How about the gatekeeper earns as much as the salary earned by rest of other employees at the company
or any institution across the world. What? How is it even possible? don’t you
forget, everything is possible in this planet. Why do you think even anyone
cares about to work in that company where the gatekeeper salary is similar to
other staff? I have not heard a company like that and I don’t think any of those
would be in existence. What if such company exist? I don’t think anyone will
work in that company. What sort of company is this going to be by the way? no
doubt such company has any future at this planet. To prolong the conversation,
Pritam asked Gaurav once again, how about a gatekeeper also possess a car with
the benefit given by the company itself? No way anyone going to work in that
company. What if I build the culture for the same? What? You? With such unusual
culture, it is going to be lose- lose situation. I recommend don’t even try. A
long conversation between two of them who happened to meet at the company ever
since they joined. What if a CEO of the company write a hand written note for
all the employees special days? Gaurav laughed at Pritam.
Pritam with unusual queries at his late 20s, insists more on
what leadership need to function at each level of organization of all shapes
and sizes, he likes to imagine leadership and the culture to institutionalized
within the organization. One day he asks to one of his gatekeeper. Sir how much
do you earn? Rs8000 per month deduction of some percentage of tax. What if a
company made your salary equal to mine or most of other employees? The
gatekeeper laughed at me and with a short little pause gateman replied, I don’t
think the company will ever do that. What if company gives you a ID card of Gate
Manager identity instead of a mere gatekeeper? My approach to my job will be
very high, he replied. Every day Pritam imagine something unusual and ask
question about what he imagine next. But he never gets the answer. Why don’t
you ask your senior manager? Gaurav told
him during their lunch break. That seems to be a perfect idea, Pritam replied. You
know the problem with the CEO is I have never met him inside his office and I have
never got a chance to talk to him once personally. And the boss looks so smart
and intelligent, I doubt he will even find a single minute to talk to me. I
remember the last time one of the employee went talk to him, he did not even
let him in. Later I knew that CEO asked for an appointment.
6 months later at one point, Gaurav team had a severe dispute
with the team management, filled with much more conflict between the members of
the team, Gaurav tried a lot to talk to one of his senior and solve the problem
before it reached out to the top management, but the busy manager never turned his ear on towards the matter, and the problem didn’t get properly addressed,
it now began to spiral out of control from Mr. Gaurav who is the IT executive
of the company. At finally Gaurav tried to reached out to Pritam, if he
could deal with the issue at first. Neither did he had little leadership
experience nor did team management dexterity, but he was a great team player given
an opportunity, Pritam took this matter to manage as a challenge on his own even
before reaching out to the manager,
Pritam tried lot to resolve the issue, he used all the
possible methods to solve however nothing seems to be working out. The team
were filled with egoist, and narcissist. Finally, Pritam decided to take the matter
seriously to the CEO desk in an anticipation to acquire some relief. 6 months
gone by, CEO kept himself busy, Pritam waited 2 hours every day to meet him,
but CEO never turned his eye on. 6 months a long time, one of the senior
manager noticed that there is someone waiting to CEO.
what you are here in for? I noticed you outside the CEO room
from long, the senior manager asked to Pritam, who have been struggling to meet
the CEO. I am from the software division sir, there is a huge conflict among the
IT department team members, we tried a lot to resolve the issue but we could not,
I then try to reach out to the Boss of the company, but CEO sir never had a
single moment to spare Pritam replied.
Senior Manager was much impressed by Pritam patience, and
devotion for his team. He quickly went to the CEO cabin and let him know that
someone is waiting to talk to him from the last 6 months, no matter at which
mood the CEO was, he was even surprised to know his devotion. The meeting was
arranged, Pritam along with this team addressed the issue in general and the
problem was solved within 2 days of time. Since then Pritam came to limelight
across the organization. He was recognized by the best employee award and many
more accolades from various department.
Pritam soon promoted as a team leadership and then
departmental head and then to the project head of the software department, now
he has 20 different clients to handle with 27 members to lead in his project. As
soon as he took the leadership he proposed ideas to lead from cultural view
point. But Mr. CEO did not expect anything unusual leadership style from
someone who has just grown up. The vice president was made to be a gatekeeper
for a day, a junior worker was asked to do the most senior job, CEO even need
to salute office staff and most importantly to the gatekeeper. Such a big smile
on a gatekeeper face, when he gets a salute from each employees as they enter.
Juniors found a different culture, frustrated, depressed but talented employees
get the atmosphere unique than most of other companies.
You probably aren’t doing your job, you clutter around with
the introduction of a new culture that has no value, I have given you the much
needed promotion, CEO during the meeting with Mr. Pritam, sir let me experiment
with my new found ideas, help me see that the leadership is no more with talents,
and let me prove that developing a culture is equally important, Pritam
replied. So you mean our company culture is not so strong? CEO again. I spent 6 long months to have a 2 min talk to
address my team tribulation sir, and that isn’t a culture that is your policy,
a closed door policy I would say. I have never seen you reaching out to any of
us, neither did any senior manager having a cup of coffee or perhaps asking for
any problem, I don’t think the culture should be like this, it is a self-
centered policy sir. He continued, I presume Leadership is something different,
it’s a pure sign of differentiation, it is human in nature sir, he ended.
You ponder I should go and talk to employees, and perhaps
grab a coffee with them? What will be my value, have you ever thought about
that? Had I indulged, I am sure they would have had sat on my head, they will be
happier to see that sir, Pritam retorted back to the CEO. I have never done
like that before in my career from the last 25 years, and we have been running
in a same style since then, we have the highest number of employees and the
most revenue producer in terms of our software business, CEO on another end. Apart
from their remuneration they expect something more from the company and it is a
CEO who need to be accessible when they need.
You discern most of the senior manager was demanding your
resignation to the CEO and you are accused of violating the norms of the
company, Gaurav with a burger in his hand, he continued, I know they must be intimidated
to lose their job or perhaps a job threat by your management style and an unusual
potential to replace any one of the senior manager. Nothing at the upper level
has changed so far in this company and never will be, Pritam at the other hand.
Gaurav started, I am amazed why you ruminate so different than others and they
will never value how smart you become overtime. it takes decades to build a
culture, finding talents is easy but managing them is what troubles the
managers Pritam replied over Gaurav statement.
One week later the board decided to fired him, Pritam
silently assent the management decision. And left the company, on his way back Pritam
met the gatekeeper. The next day Gaurav went to meet the CEO, as he looks busy,
Gaurav entered the room and presented a card with a handwritten note that
simply state, ‘Happy 55th Birthday Sir from Pritam’. The CEO never
knew such a trivial leadership gesture will even have a mammoth human touch to
someone like him.
Author: Mr. Rajesh Bhandari
Program Director: Brixton College, BBA Program, Mahendranagar
President: PVP Nepal Province No. 7, Nepal
Cell: 9805422784
Mail: tfabodoc@gmail.com
2 comments:
nice one sir
thank you so much sir
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